Stakeholders
Communication with stakeholders
| Stakeholders |
Communication channels and frequency |
Focused issues |
Competent sectors |
| Shareholders/Investors |
- Regular shareholders meeting (annual)
- Institutional Investors' Conference (at least once a quarter)
- Financial report (quarterly, yearly)
- Company website (irregular)
- Investors Relation Mailbox (irregular)
|
- Operating performance
- Legal compliance
- Risk management
|
- Management Division
- Environment, Safety and Health Office
|
| Employees |
- Labor-management Meeting (quarterly)
- Staff Welfare Committee Meeting (quarterly)
- General Manager Discussion-"Talk with GM" (irregular)
- Bulletin board / Suggestion Box (irregular)
- Sexual harassment complaint direct line and e-mail (irregular)
|
- Labor relations
- Human resources cultivation
- Occupational safety and health
- Operating performance
|
- Human Resources Department
- Environment, Safety and Health Office
- Finance Department
|
| Customers |
- Video / teleconference (irregular)
- Visiting customers (irregular)
- On-site Audit by Customers (irregular)
- Customer satisfaction survey (annual)
|
- Business secret
- Product quality management
- Supply chain management (RBA)
- Hazardous substance management
- Innovation and R&D
|
- Sales Division
- Quality Engineering Division
- Purchasing Division
- Environment, Safety and Health Office
- R&D Division
|
| Suppliers/Contractors |
- Supplier Audit (irregular)
- Supplier education and training (irregular)
|
- Supplier management
- Product quality and safety
- Operational condition
|
- Purchasing Division
- Quality Engineering Division
- Management Division
|
| Government |
- Correspondences with the government (irregular)
- Corporate Governance Evaluation (annual)
- Announcement on the Market Observation Post System (irregular)
- Seminars and public meetings held by the competent authorities (irregular)
- Questionnaire (irregular)
|
- Legal compliance
- Labor relations
- Environmental protection issues
|
- Management Division
- Human Resources Department
- Environment, Safety and Health Office
|